What personal information do we collect from the people that visit website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or any other details necessary for your experience.
How do we use your information?
We may use the information we collect from you when you make a purchase, sign up for our newsletter, or browse the website in the following ways:
- To personalize your experience.
- To improve our website in order to better serve you.
- To allow us to better handle your customer service requests.
- To administer surveys, promotions or other site features.
- To quickly process your transactions.
- To ask for reviews and ratings of our services.
- To follow up with you after any inquiries or correspondence.
How do we protect your information?
This website is regularly scanned for any security vulnerabilities in order to ensure that your use of the website is as safe as possible. We also perform regular Malware Scanning. Your personal information is held behind secured networks and can only be accessed by a limited number of persons with special access rights to such systems, and who are required to keep the information highly confidential.
We may disclose personal information about Visitors or Members, or information regarding your use of the Services or Web sites accessible through our Services, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including: credit agencies, collection agencies, merchant database agencies, law enforcement, or to satisfy laws, such as the Electronic Communications Privacy Act, the Child Online Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Acceptable Use Policy or Terms Of Service, or other user policies; to operate the Services properly; or to protect our company and our Members.
We use a third-party when processing payments for the Site. When you use your credit card information, that information is sent directly to the secure third-party. Actualwriting does not have access to your full credit card number, and does not store such information on its own systems. You acknowledge and agree that any Personal Information that you provide in connection with such credit card payments will be transmitted directly to the Payment Service. Information transmitted to the Payment Service is encrypted using SSL software. The Payment Service is required to comply with all applicable privacy and security laws and the rules and regulations issued by the credit card companies, however, Actualwriting is not responsible for the Payment Service’s failure to comply with such laws, rules and/or regulations.
Email Opt Out
You may request to not receive any site updates, or marketing promotions from us via email but contacting us and asking to unsubscribe your email address, or you may do it yourself, by clicking the link at the bottom of the email you receive that says “unsubscribe”. If you wish to opt out of receiving “functional emails” from us, which are emails like receiving your lost password information, email confirmations, and other emails directly related to the usage of your account at the Site, you must close your account entirely.
You have the following data protection rights: 6.1. You can request access, correction, updates or deletion of your personal information. 6.2. You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. 6.3. If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it. Please note that we may ask you to verify your identity before responding to such requests.
Do we use ‘cookies’?
We do not trade, sell, or otherwise transfer to outside parties your PII unless we provide users with advance notice. This excludes our website hosting partners and other outside parties who assist us in the operation of our website or better service of our users, provided those parties agree to keep this information confidential. We may also release information when it is deemed necessary for compliance with the law, enforcement of our site policies, or protection of our or others’ rights, property or safety. However, non-personally identifiable visitor information may be shared with other parties for purposes of marketing and advertising.
We do not include or offer third-party products or services on our website.
We do not specifically market to people under the age of 18 years old.